Rewild Margaret River

Booking Terms and Conditions

Welcome to Rewild Margaret River! We are stoked that you're considering joining us. Before you book, please take a moment to review our booking terms and conditions. These terms outline important information about your booking, including payment, cancellation policies, and participant responsibilities. By booking with us, you agree to abide by these terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.

Bookings
Bookings are made online through the Rewild Margaret River website. Your booking is confirmed once payment is received and you receive a confirmation email from Rewild Margaret River. Full payment is required at the time of booking to secure your spot in our programs.

Cancellation Policy
Cancellation by participant
Participants who wish to cancel their enrollment in a Rewild Margaret River tours must notify us in writing (info@rewildmargaretriver.com.au) at least 14 days prior to the start date of the tour to receive a full refund of any fees paid.
Cancellations made less than 14 days but more than 7 days before the tour start date will be eligible for a 50% refund of the program fees or a full credit to another similar program
No refunds will be issued for cancellations made less than 7 days before the tour start date, or for participants who fail to attend without prior notification.

Cancellation by Rewild Margaret River:
Rewild Margaret River reserves the right to cancel or reschedule programs due to unforeseen circumstances, including but not limited to insufficient enrollment, extreme weather conditions, or other factors beyond our control.
In the event of cancellation by Rewild Margaret River prior to the tour, participants will be notified as soon as possible by text message or by phone call. A full refund or credit towards another tour will be provided.
In the rare occasion that a tour needs to be cancelled after commencement due to extreme weather (including but not limited to; extreme heat, high winds, lightning and/or hail) or other dangerous situations no refunds will be given.

Changes and Transfers:
Participants may request to transfer their enrollment to another available date within the same holiday season, subject to availability and approval by Rewild Margaret River. Requests for transfers must be made in writing at least 7 days before the original tour start date.
A transfer fee may apply for changes made less than 7 days before the program start date, at the discretion of Rewild Margaret River.
Refund Processing:
Refunds will be processed within 14 days of receiving the cancellation request, using the original payment method used for the booking.
Any applicable processing fees or charges incurred by Rewild Margaret River in issuing the refund (such as bank fees or administrative costs) may be deducted from the refund amount.

Non-Attendance:
Participants who do not attend the tour without prior notification ("no-shows") will not be eligible for a refund or credit.

Contact Information:
For all cancellation and transfer requests, participants should contact Rewild Margaret River via email at info@rewildmargaretriver.com.au

Acknowledgement of Risk and Medical Disclaimer

Acknowledgement of Risk:
We acknowledge that participation in nature-based activities conducted by Rewild Margaret River involves inherent risks. We understand that these activities may include, but are not limited to, hiking, bushcraft, nature art, wilderness awareness games and mentoring. By participating, we acknowledge and accept the following:
Assumption of Risk:
We understand that wilderness activities carry inherent risks, including exposure to natural elements, rough terrain, wildlife encounters, and physical exertion.
We acknowledge that despite the efforts of Rewild Margaret River to ensure safety, it is impossible to eliminate all risks associated with outdoor activities.
Health and Fitness:
We confirm that we and accompanying child(ren) is/are in good health and physically capable of participating in wilderness activities.
We have consulted with a healthcare professional if we have any medical conditions, allergies, or limitations that may affect their participation.
Safety Measures:
We agree to ensure that we follow all safety instructions, guidelines, and recommendations provided by Rewild Margaret River and its staff members.
We understand the importance of using appropriate safety equipment and will ensure that we are properly equipped for the activities.

Release of Liability:

In consideration of being permitted to participate in the wilderness activities provided by Rewild Margaret River, we hereby release, indemnify, and hold harmless Rewild Margaret River, its officers, employees, agents, and volunteers from any and all claims, liabilities, damages, or expenses arising from our child(ren)'s participation in the activities, except in cases of willful misconduct or gross negligence.

Medical Disclaimer

All information provided by Rewild Margaret River through our website and in programs are for educational purposes and do not constitute medical advice. It does not take the place of medical advice or treatment. Participants of our programs should consult their own doctor or medical professional for specific health concerns and questions, under guidance of parent/guardian.


Thanks for your time in reading through and understanding our booking terms and conditions.
If you have any questions or concerns, please don't hesitate to contact us.

Kindly,


Rewild Margaret River