Wilga Farm Stay

At Wilga Farm Stay, we understand that plans can change. To ensure a smooth experience for all our guests, we have the following cancellation policy in place:

1. Standard Reservations
Cancellations made more than 14 days prior to the check-in date will receive a full refund.
Cancellations made between 7 to 14 days before check-in will incur a cancellation fee of 50% of the total booking cost.
Cancellations made within 7 days of check-in will not be eligible for a refund.

2. Non-Refundable Bookings
Bookings labeled as "non-refundable" will not qualify for a refund, regardless of the cancellation time.

3. No-Shows
If guests do not show up on the day of check-in without prior notification, the reservation will be treated as a last-minute cancellation, and no refunds will be issued.

4. Changes to Reservations
Requests to modify a reservation (such as changing dates) will be subject to availability.
Changes made more than 14 days prior to the check-in date are free of charge.
Date changes requested within 14 days of check-in may incur a fee of up to 25% of the booking total.

6. Group Reservations (3 or more rooms/cabins)
Cancellations must be made more than 30 days before the check-in date for a full refund.
Cancellations made within 30 days will incur a fee of 50% of the total booking cost.
Cancellations made within 14 days of check-in will not be eligible for a refund.
Cancellations must be made more than 30 days before the check-in date for a full refund.
Cancellations made within 30 days will incur a fee of 50% of the total booking cost.
Cancellations made within 14 days of check-in will not be eligible for a refund.