Stirling Range Retreat

PEAK SEASONS:
Spring from 15th August to 31st October + school holidays + public holiday periods.
***COVID-19***
By providing your personal details you consent to the business providing where requested your contact details to approved Health authorities for the purposes of contact tracing. ALL GUESTS 16 and over are required to complete a Covid registration form for contact tracing purposes on arrival.
The customer shall comply with all Government (Federal and State) COVID-19 vaccination or testing requirements for entry into Western Australia or to access the operators premises or service. Where the customer does not meet a vaccination or testing requirement:
(a) prior to departure from the customer’s home location the customer will forfeit any and all monies paid; or
(b) for entry to the venue or access to the service the customer will not be granted entry and will forfeit any and all monies paid.
Where the customer cancels due to travel restrictions other than vaccination or testing requirements the customer will be contacted and offered a credit note (to be used at a later time within 12 months) where such an offer is at the absolute discretion of the operator. The operator reserves the right to withhold some monies to cover administrative expenses and other losses dependent on when notice of cancellation is given by the customer.
CANCELLATIONS
If cancellation is more than 1 month prior to arrival – a $10.00 fee per unit or site will be charged with the balance of the deposit refunded.
If cancellation is less than 1 month prior to arrival – deposits will be held for use within 6 months from cancellation. If deposits are not used within the 6 month period they will be forfeited.
Early departures are deemed a cancellation at short notice and will not be refunded.
CHRISTMAS & EASTER
If cancellation is more than 30 days prior to arrival – a $10.00 fee per unit or site will be charged with the balance of the deposit refunded.
If cancellation is