Reefwalker Ocean Discovery

***When selecting Concession Fare please note - Concession pricing is for Australian Aged Pensioners and Australian Senior Card Holders. Internationals please select Adult Fare.
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KALBARRI VISITOR CENTRE CANCELLATION POLICY Cancellations of confirmed bookings (where payment has been made) will attract a 10% cancellation fee of the booking total capped at $55. This is in addition to the cancellation fee of the service provider /operator. Please review our full terms and conditions here: www.kalbarri.org.au/terms

REEFWALKER OCEAN DISCOVERY CANCELLATION POLICY
*Cancellations made up to 3 days prior to the departure date will result in the loss of 10% of the total booking fee. *Cancellations made 12 – 72 hours prior to the departure date will result in the loss of 50% of the total booking fee. *Cancellations made within 12 hours prior to the departure date will not be refunded the total booking fee. *"No shows" will not be refunded the total booking fee. Please ensure you are at the Kalbarri Maritime Facility 15 minutes prior to the tour departure time to allow time to board the vessel. Reefwalker Ocean Discovery will provide a full refund if a tour is cancelled due to poor weather conditions. Reefwalker Ocean Discovery is responsible for deciding whether a tour will be cancelled due to poor weather. Reefwalker Ocean Discovery accepts no responsibility for the loss or damage of any personal belongings of any passenger whilst on board our vessel. Guests must accept total responsibility for their own belongings.
TERMS & CONDITIONS
Liability Conditions
Reefwalker Ocean Discovery offer Eco - Adventure and fishing charters involving some physical activity and adventure itineraries and is a personal choice. This being the case Reefwalker Ocean Discovery expects each passenger understands any risks involved and is personally able to accept such risks as part of the tour offered. Reefwalker Ocean Discovery shall not be liable for any death personal injury or loss or damage to property.

All passengers shall comply with any direction given for the safety of the vessel and comfort of passengers and agree that wilful non-compliance with such directions may result in an immediate return to the embarkment point without refund. It is a condition of booking and undertaking a charter that any passenger indemnify Reefwalker Ocean Discovery for all wilful damage caused by any such non-compliant passenger.

All passengers of Reefwalker Ocean Discovery shall be liable for any costs associated with repairs and/or replacement of the vessel and/or equipment which occurs as a result of wilful damage. Weather Conditions Reefwalker Ocean Discovery endeavour to operate all tours in safe and appropriate weather conditions. Weather is monitored closely at all times and in the event the conditions are considered to be unsafe Reefwalker Ocean Discovery reserve the right to cancel charters up until the intended departure time. All effort is made to give as much prior notice of cancellation as possible but no liability is accepted for inconvenience or last minute change of tour plans by Reefwalker Ocean Discovery. Passengers have the option to be refunded their payment in full or to reschedule a booking for another tour date in this instance.

Passenger Information Reefwalker Ocean Discovery recommend comfortable clothing of a lightweight material for most days and occasions. It is recommended to bring along a jumper and /or windproof jacket as the conditions at sea are often harsher than what you will experience on land. Reefwalker Ocean Discovery have the right to ask any passenger to wear a life jacket at any time. Reefwalker Ocean Discovery recommend appropriate covered shoes to be worn at all times during the charter.

Children On board Reefwalker Ocean Discovery requests that children on board are supervised by a parent/guardian at all times. Parent(s)/Guardian(s) must enforce that their child/children abide by Reefwalker Ocean Discovery's rules & regulations that are explained during the safety brief prior to departure. Children are prohibited from the fly bridge and wheel house/cabin of the vessel at all times due to safety reasons.

Sea Sickness It is recommended passengers use seasickness tablets according to personal needs. In the event a passenger gets seasick Reefwalker Ocean Discovery cannot bring any passenger back to the embarkment point until the charter is completed. Seasickness is a personal health ailment & Reefwalker Ocean Discovery are not responsible or obliged to give any refunds or offer an alternate outing to any passenger who may experience seasickness during a charter. Reefwalker Ocean Discovery do not supply sea sickness tablets.

Fishing Equipment Reefwalker Ocean Discovery provide all fishing gear and tackle bait and ice. If any gear belonging to Reefwalker Ocean Discovery is misplaced lost at sea or deliberately damaged the cost of replacement value can be passed on to the passenger involved. Passengers are welcome to bring their own fishing gear and Reefwalker office staff is available to discuss this with you at the time of booking. Reefwalker Ocean Discovery is not responsible for any personal equipment brought on board this charter.

Smoking is not permitted throughout the vessel

Alcohol Policy Reefwalker Ocean Discovery permits passengers to bring their own alcohol on board and this will need to be discussed prior to departure with Reefwalker office. Reefwalker Ocean Discovery reserves the right to refuse alcohol to any passenger at any time during the charter. If any passenger arrives under the influence of alcohol Reefwalker Ocean Discovery have the right to refuse boarding to such a passenger. Any abusive or inappropriate behaviour on board while under the influence of alcohol or indeed at any time will give Reefwalker Ocean Discovery the right to organize the removal from charter of such a passenger or indeed terminate the charter completely. Refund of charter cost is not applicable in any way in this instance. Reefwalker Ocean Discovery emphasize the risks of personal injury or loss of life damage to or loss of property that can be sustained on boats. Alcohol consumption by a passenger does affect your ability to adapt to the conditions present at sea and stress the importance of minimal alcohol consumption levels. Reefwalker Ocean Discovery are alleviated from any liability caused from passengers not adhering to or conforming to stated recommendations and rules outlined by crew on board the vessel. Alcohol is preferred in cans

Food Reefwalker Ocean Discovery permits passengers to bring their own food on board. Reefwalker Ocean Discovery does not supply food and is therefore not liable for any passenger allergies or sicknesses from the consumption of food on board this charter. Fish Guarantee: It is our mission to optimize everyone's opportunity to catch a fish. Reefwalker Ocean Discovery does not guarantee every customer catches a fish. Fishing is a sport of chance and many variables outside our control determine the catch rate.