Mile End Glamping

Cancellation Policy:

If you wish to vary or cancel your Booking please contact us immediately.

As a small luxury glamping business we depend upon on maximising occupancy and cancellations often result in empty rooms due to booking lead in times.

For cancellations with 10 days or more notice the full amount paid will be refunded less a $75 administration fee using your original payment method.

For cancellations within 10 days of your arrival all monies will be forfeited.

Bookings for the Christmas and New Year holiday period 30 days’ notice of cancellation is required or all monies will be forfeited.

All cancellations must be received in writing.

We strongly advise that you take out travel insurance to protect yourself against unexpected changes to your travel plans.

A variation of the Booking which reduces the number of nights stay will be a treated as a cancellation of the Booking in respect of those nights. We have a minimum night’s stay policy of 2 nights.

No refund will be made for a variation to the extent that it breaches our minimum nights’ stay policy.

Terms and Conditions:

DEFINITIONS:
“Booking” means the period for which you have paid to stay at the Property.
“Property” means Mile End Glamping accommodation and estate and all its fixtures fittings and equipment.
“Management” means the owners and managers of the Property.
"Guests" means the persons who stay overnight in the Property during the Booking.
"Visitor" means a person a Guest permits to visit the Property during the Booking.

ACCEPTANCE & RESPONSIBILITY:
Payment constitutes acceptance of these Terms and Conditions.

SMOKING AND FIRE RESTRICTIONS:
Due to fire restrictions Mile End Glamping is a NO SMOKING property. This includes the domes driveways pathways and any other area within the 144 acre estate. No camp fires permitted.

CHECK IN/ OUT:
Check-in time is not before 2 pm on the arrival date and check out time is not later t