Please read these Terms and Conditions carefully as these conditions determine part of the basis on which all bookings with The Managing Agent are accepted.
AUREA HOTEL PERTH KINGS PARK
BOOKING POLICY, TERMS AND CONDITIONS
AGREEMENT
The terms and conditions set out below apply to a guest’s (You) stay at Aurea Hotel Perth Kings Park (Aurea Hotel) (Terms and Conditions).
It is important that You read and understand all of the Terms and Conditions as they are incorporated in booking confirmation made by You and these Terms and Conditions make up the agreement between You and Aurea Hotel.
WEBSITE TERMS AND CONDITIONS
Intellectual Property
The contents, names, images and logos displayed on the website which identify Aurea Hotel and its products and services are owned by Aurea Hotel, and are subject to copyright, trademarks and other intellectual property rights whether registered or unregistered. You are not permitted to copy, reproduce, amend or transform without prior written consent of Aurea Hotel.
Disclaimer
Aurea Hotel uses its best endeavours to provide accurate and up-to-date information with respect to hotels, prices and availability. However, Aurea Hotel does not guarantee the accuracy and completeness of the information contained on the website, and does not accept liability for the accuracy and completeness of the information provided on the website, except for the mistake occurred through gross negligence of Aurea Hotel. Aurea Hotel will not be responsible, to the maximum extent permitted by law, for loss or damages suffered as a result of the use of information provided on the website.
To the extent permitted by law, nothing on the website constitutes representations or warranties of any kind, whether express or implied, provided by Aurea Hotel, including but not limited to the implied warranties of quality, fitness for a particular purpose, matching description provided when booking, and accuracy of the information provided on the website.
Third Party Websites
WA Holiday Guide is an associated third party of Aurea Hotel. Aurea Hotel does not control or maintain any websites operated by third parties and is not responsible for their content.
Severance
If any of the Terms and Conditions should be determined to be invalid or unenforceable by reasons of relevant law, to the extent and within jurisdiction which that term or condition is invalid or unenforceable, it shall be severed and the remaining Terms and Conditions shall remain in full force and effect and continue to be binding and enforceable.
Governing Law
The Terms and Conditions are governed in accordance with the laws of Western Australia and You agree to submit to the jurisdiction of the courts of Western Australia.
BOOKING CONFIRMATION POLICY AND PAYMENT
All prices are quoted in Australian dollars.
Rates of the room displayed online are not guaranteed until you recieve email confirmation or the booking is paid for.
You must be over the age of 18 to make a booking and physically provide original identification and a valid credit card to the front office staff on check-in.
In the unlikely event that the room You have booked online is unavailable upon your arrival on the check-in date, Aurea Hotel will use its best endeavours to arrange an alternative room for You. In the case that this results in a room downgrade and You accept it, Aurea Hotel will, at its reasonable discretion and on a case-by-case basis, offer You recourse (e.g. free breakfast) for such room downgrade.
Additional bed or cot is available for selected room at an additional charge and are subject to availability. Please contact Aurea Hotel by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone on (08) 9416 3933 to make arrangements prior to check-in.
CANCELLATION AND RESCHEDULING POLICY
Cancellation
If you need to cancel a reservation, you should contact WA Holiday Guide as soon as possible and in any event by no later than 48 hours prior to the check-in date by notifying WA Holiday Guide by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone on (08) 9460 4900.
Cancellation made within 48 hours of the check-in date or no-show will be subject to a cancellation fee charged equivalent to the first night’s room rate plus GST.
During peak periods and special events, a longer cancellation period may apply.
The peak periods and special events may vary from time to time.
Aurea Hotel reserves the right to cancel your booking in the event of unforeseen situation beyond the control of Aurea Hotel such as covid threat and acts of God which may impact on the guest’s safety. For the avoidance of doubt, You are not entitled to cancel your booking and seek refund by reason of external environmental condition such as poor or less-than-ideal weather.
Rescheduling
If You need to reschedule a booking, You should contact WA Holiday Guide as soon as possible and in any event by no later than 72 hours prior to the check-in date notifying us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone on (08) 9460 4900.
Rescheduling of your booking is subject to availability.
In the event that You reschedule your booking to a new date which falls within peak periods and special events, you agree to be charged on the higher room rate applied to peak periods and special events.
REFUND POLICY
The refund depends on factors such as time of cancellation, cancellation and rescheduling policy, and processing fees (if there is any).
Special deals or promotional rates booking may not be refundable, but you may receive a hotel credit to redeem with your next stay at Aurea Hotel.
EARLY CHECK-IN/LATE CHECK-OUT POLICY
The check-in time is at 3PM.
The check-out time is at 10AM.
You should notify Aurea Hotel of your late arrival time, by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone on (08) 9416 3933, as soon as possible prior to Your check-in date. If no late arrival time is specified and the room is not occupied by 2AM on the day after the check-in date, it will be treated as no-show.
Early check-in needs to be confirmed with the front office staff of Aurea Hotel and is subject to availability. An early check-in fee may be applied and Aurea Hotel does not warrant that early check-in will be available to Your booking.
Late check-out may be available upon request by no later than one day before your set check-out date and is subject to availability. A late check-out fee may be applied and Aurea Hotel does not warrant that late check-out will be available to Your booking.
STAY TERMS
Compliance with House Rules
By confirming your booking with Aurea Hotel, You agree to:
- · comply and use the room in accordance with the Aurea Hotel’s House Rules during your stay; and
- · return the room of Aurea Hotel at the end of your booking in the similar condition as it was on check-in.
Aurea Hotel’s House Rules (or similar rules and policies) include all of the rules Aurea Hotel notifies You that You must comply with when occupying the property and room of Aurea Hotel. A copy of the Aurea Hotel’s House Rules is kept in all guest rooms for You to read and understand them.
In the event that You (or any of your guests) cause any damage to Aurea Hotel and have breached the Aurea Hotel’s House Rules during your stay in Aurea Hotel, You agree to be responsible to Aurea Hotel for loss and damages suffered and agree to Aurea Hotel charging costs incurred in remedying your default and damage caused to Aurea Hotel. In addition, Aurea Hotel may cancel your reservation and your stay immediately without refund.
Facilities
Facilities of Aurea Hotel may be under repair and maintenance from time to time for the purpose of ensuring the guest’s safety in Aurea Hotel.
It is recommended that You contact Aurea Hotel to ensure that the facilities which are essential for your stay in Aurea Hotel are available at the time of your booking.